| 1. |
Prices and
conditions subject to change without notice. |
| 2. |
No Connection
Fee with a 24 month contract or a fee of $88 applies
(once off charge, non-refundable) and payable at
time of application. |
| 3. |
Minimum of
5 to 10 working days for new Installation although
no guarantees are made. |
| 4. |
No limit
on the number of users networked to the ADSL connection. |
| 5. |
All Packages
have a minimum of a 1 month contract. |
| 6. |
All monthly
subscriptions are payable in advance and payment
due on the 1st of each new month. |
| 7. |
To change
ADSL access speeds (eg. 256 to 512 etc), a fee of
$55 applies. |
| 8. |
To change
from one accounting ADSL package to another ADSL
package (or vice versa) without a change of speed,
a fee of $5.50 applies. |
| 9. |
1 month notice
in writing required for cancellation of ADSL package. |
| 10. |
Termination
fee of $88 applies for any ADSL connection disconnected
from CQnet under 6 months of continuous connection.
After 6 months, there is NO termination fee. |
| 11. |
To churn
to CQnet ADSL from another ISP, a fee of $50 will
apply provided the other ISP is a churn treaty member. |
| 12. |
Any software
or hardware problems with customers equipment is
the responsibility of the customer. |
| 13. |
All modems sold/supplied by CQnet Pty Ltd
come with 12 months return to base warranty. |
| 14. |
All ADSL packages come with a free dial-up
package with 10 hours free access per month. Excess hours of usage of
the included dial-up package are charged at a rate of $1.10 per hour.
No excess charge applies during the duration of an ADSL failure. |
